Scott Brady DrummondsCIOs: is there a gorilla in your midst?This is a cross-post from something I posted on LinkedIn in mid-December.4 min read·Jan 14, 2021----
Scott Brady DrummondsThe Four Judges of the Platform of PlatformsServiceNow aspires to become the defining software company of the 21st century. To do this, we are deploying in our customers the platform…3 min read·Aug 11, 2020----
Scott Brady DrummondsThe Value of Value DiscussionsOne behavior common to successful sales and presales professionals is comfort discussing their solution’s economic value and ability to do…5 min read·Jun 16, 2019--1--1
Scott Brady DrummondsBeing Strategic and Delivering PromisesA presales engineer’s success is realized when delivering solutions that allow customers to achieve business outcomes. Doing this requires…3 min read·Mar 20, 2019----
Scott Brady DrummondsThe Presales ManagerI’ve wanted to write this story for a while. A short talk with my manager inspired me to start. While I usually write about presales…4 min read·Feb 12, 2019----
Scott Brady DrummondsHigh Performance PresalesMeasuring efficiency is a challenge for large sales and presales teams.4 min read·May 21, 2018--4--4
Scott Brady Drummonds“What Keeps You Up At Night?”Last month I was listening to my colleague, ServiceNow’s solution consulting (presales) lead for EMEA. He was discussing the structure of a…3 min read·Dec 26, 2017--1--1
Scott Brady Drummonds“What is the difference between machine learning and automation?”Seemed like a simple question when it was asked. The customer sitting in front of me was earnest. In response I almost instantly launched…3 min read·Nov 21, 2017----
Scott Brady DrummondsGood CultureThis is the second half of my culture story spanning years in IT. Part one was published last weekend.4 min read·Nov 14, 2017----
Scott Brady DrummondsBad CultureDo you like your job? Do you look forward to work in the morning? Are you eager to see what new problems present themselves to you each…3 min read·Nov 7, 2017----